Telesales Articles

Business » Sales » Telesales | By Mark Winder @ Thursday, 20th March 2008 @ 3:29 AM

Today, it seems more important than ever that we make the most of our business communication. And when we're selling, using voice mail is one of our most important tools. By avoiding these 7-Deadly Sins of Voice Mail, you're giving yourself a much better chance of having your phone call returned by your customer. Sin #1: Your name isn't clear This is perhaps the most common mistake made. After all - people are extremely familiar with their own names. ... more...

Business » Sales » Telesales | By Adrian Adams @ Wednesday, 31st October 2007 @ 6:50 AM

While certain companies may find a receptionist more than enough to answer the phone, other companies may require significantly extensive call management. Any company that finds its phones ringing off the hook may want to consider hiring external call centers to handle their incoming as well as their outgoing calls. Hiring a call center can do a lot for your company in the way of saving precious employee time and resources and boosting growth management. Call centers do more than just a... more...

Business » Sales » Telesales | By Tammy Stanley @ Tuesday, 9th October 2007 @ 5:51 AM

This morning I received one of those calls that I hardly look forward to getting. You probably have had calls just like this: Hello Mrs. Stanley, this is ABC carpet cleaning company, and we're currently in your area cleaning carpets for other homeowners, and we'd like to offer you a free cleaning for any room in your house of a 10X10 area. We also clean couches, chairs and throw rugs. We'd like to come in and give you a free estimate for all the carpet areas in your home a... more...

Business » Sales » Telesales | By Tammy Stanley @ Tuesday, 9th October 2007 @ 5:41 AM

It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness, it was the spring of hope, it was the winter of despair... -Charles Dickens, English novelist (1812 - 1870) Talking to prospects on the phone is like reading those first few lines of Dickens novel, A Tale of Two Cities. The key is to avoid being the worst, b... more...

Business » Sales » Telesales | By Tammy Stanley @ Saturday, 6th October 2007 @ 3:42 PM

Knowing how important a positive attitude is, the typical sales person thinks positively all the way to work. He affirms that he is excited about all the cold calls he is going to make. Having heard how powerful visualization is, he might even visualize himself making cold call after cold call and having tremendous success. Surely this will be the day he takes over the sales world and attracts new customers and business like crazy. When we take a peek at this same sales professional in hi... more...

Business » Sales » Telesales | By Tammy Stanley @ Saturday, 30th June 2007 @ 3:49 PM

Knowing how important a positive attitude is, the typical sales person thinks positively all the way to work. He affirms that he is excited about all the cold calls he is going to make. Having heard how powerful visualization is, he might even visualize himself making cold call after cold call and having tremendous success. Surely this will be the day he takes over the sales world and attracts new customers and business like crazy. When we take a peek at this same sales professional in hi... more...

Business » Sales » Telesales | By Jim Klein @ Wednesday, 10th January 2007 @ 5:53 PM

This sales prospecting technique isn't specifically about how to prospect. It's a technique for dealing with the ill effects of prospecting, how to handle rejection. Being able to overcome the ill effects of rejection is vital to success in sales. I can't take credit for this technique. This technique for handling rejection comes from one of my mentors, Tom Hopkins. If you focus on this sales prospecting technique when you get rejected you'll turn the bad feelin... more...

Business » Sales » Telesales | By Gregory Burrus @ Tuesday, 9th January 2007 @ 12:12 AM

Do you make the best use of IOVC CRM technology? Are you making the best use of your customer related data? IOVC technologies can cut your business costs sharply. If you are looking for success through the use of the internet and improved customer data, then as a business owner you owe it to yourself to make yourself profitable with the many readily available, IOVC technology tools. Years ago, these tools were only available to large business and in some case were shrunk or made to fit for me... more...

Business » Sales » Telesales | By Ray La Foy @ Wednesday, 13th December 2006 @ 1:29 PM

While considering how to go about executing your telemarketing requirements, you have the option of hiring your own staff, or getting the job done through outsourcing. Here are a few pointers to help you along. The advantage of outsourcing or getting in a third party is that you have trained staff at your disposal to accomplish your task and get your message spread quickly among many. Doing it yourself entails training and practice, while they have the advantage of having personnel ready.... more...

Business » Sales » Telesales | By Tim Hagen @ Tuesday, 14th November 2006 @ 11:28 PM

In today's competitive sales market, preparation is everything. Often it'll mean the difference between getting the opportunity to meet with the decision maker and being able to have a productive meeting with a prospect. Pre call preparation can either be an asset or a detriment to your competitors. You need to be able to understand what the prospect wants and have the ability to embrace their objections. So, exactly what does preparation all entail? Preparation involves doi... more...

Business » Sales » Telesales | By Jim Klein @ Saturday, 4th November 2006 @ 2:16 AM

Cold call prospecting may not be one of the best ways to generate leads or to make appointments with prospects, however, it beats sitting around the office waiting for the phone to ring and it can help you learn some valuable sales skills. When I started in sales as a real estate agent in 1982, I spent the first six months part time cold call prospecting every night for two hours. I also used others methods of generating leads such as open houses, taking incoming calls, working my sphere ... more...

Business » Sales » Telesales | By David Gass @ Monday, 7th August 2006 @ 3:58 PM

There are four proven correlating techniques, which will greatly improve your ability to refer products to clients. This will not only increase their ability to operate, but also your favorable relationship with them, improving the profit on both sides. It will form the basis of a strong relationship. 1.Win customers over. You want to impress the client at the beginning with your excellent customer service skills. Show them you are interested. It is very important people feel they are b... more...

Business » Sales » Telesales | By Helen Robinson @ Tuesday, 23rd May 2006 @ 10:39 PM

My first experience in sales was in telemarketing. I was so scared that to this day I can’t remember what I was selling. The sales trainer told me to read the script and all would be fine. I found a nice secluded corner desk where no one would hear me and dialed my first lead. I introduced myself and started to read the script I was given. I thought I was doing fine until the gentleman asked me a question. “You can’t do this to me; my trainer didn’t say anything about questions; there are n... more...

Business » Sales » Telesales | By Helen Robinson @ Wednesday, 19th April 2006 @ 2:19 PM

My first experience in sales was in telemarketing. I was so scared that to this day I can’t remember what I was selling. The sales trainer told me to read the script and all would be fine. I found a nice secluded corner desk where no one would hear me and dialed my first lead. I introduced myself and started to read the script I was given. I thought I was doing fine until the gentleman asked me a question. “You can’t do this to me; my trainer didn’t say anything about questions; there are n... more...

Business » Sales » Telesales | By Jim Klein @ Thursday, 2nd March 2006 @ 8:54 AM

Wouldn't it be great to prospect with confidence knowing you have the plan that will help you set more appointments? Then you'll be glad you found these 5 prospecting tips. If you use them you'll be guarantee to make better use of your prospecting time by closing your prospects for more appointments. Prospecting Tip #1: Prospect Daily Prospecting is like eating. If you don't do it every day you'll die. With prospecting you won't actually cease to exis... more...