Training Articles

Business » Communication » Training | By Karen Miller @ Saturday, 15th March 2008 @ 3:47 PM

My assumptions are that: You have some basic knowledge of training. Or you may have experience in the training field as an instructor. You might have developed instructor-led training or printed training manuals. YOu would rather get a root canal than write objectives! Wait, there is hope! The first most important principle to remember about writing objectives is: Understand is not a measurable objective! Let me repeat, Understand is not a measurable ... more...

Business » Communication » Training | By Ricardo d Argence @ Friday, 7th March 2008 @ 8:36 PM

If you are interested in succeeding in the area of business, it is essential that you are well educated in the area of effective communication skills. While many individuals seem to be born natural communicators, the rest of us must acquire this particular skill in order to be successful at it. Consistency is the key when it comes to business and communication skills. Here, you will find useful information directly related to the impact of good communication skills in the business ... more...

Business » Communication » Training | By Karen Miller @ Wednesday, 5th March 2008 @ 1:47 AM

While catching the early morning news at the gym today, I was astonished to hear the headline that Starbucks is closing nationwide for three hours to train its 135,000 store employees on the art of coffeemaking and the ultimate customer experience. Wow! I have been a training professional for over 25 years and this announcement is monumental to our profession. A company actually talks about the importance of training, stop the presses! Training is often the 800 pound corporate gori... more...

Business » Communication » Training | By Art Gib @ Thursday, 28th February 2008 @ 11:33 PM

What was long thought of a desperate approach to failed leadership, executive leadership coaching has made its way into many "successful" businesses as a mainstay. IBM for instance, has permanent staff whose role is strictly to train upper management. Successful companies are looking to maintain that winning streak. Executive leadership training is meant to help executives and CEOs learn about their methods and help them go where they want to go with their business, bringing their worker... more...

Business » Communication » Training | By Karen Miller @ Wednesday, 27th February 2008 @ 5:15 AM

Recently I helped a small business owner totally re-write his marketing and business plans. The owner was grateful for the new copy, but expressed a concern that he may have issues writing copy for marketing materials or responding to bid proposals later in the year. He said,"It is so hard to start from scratch writing a marketing document when you have a blank piece of paper staring you in the face." I understand completely and recommended how we could help him create "brand... more...

Business » Communication » Training | By Art Gib @ Friday, 18th January 2008 @ 11:40 PM

There have been dozens of references about unique corporate cultures and why some of them work better in certain situations. There are names being tossed around, some of them seem to be made up on the fly. For instance there is the Work Hard/Play Hard culture or the Live and Let Live Culture. For every pundit there is a new buzz name for a social observance in business, and for every pundit they offer their own form of executive leadership training. Most of these philosophies, however, can be bo... more...

Business » Communication » Training | By Art Gib @ Friday, 28th December 2007 @ 11:55 PM

There are an array of principals that corporate trainers are trying to help executives understand during their seminars, but they really want to get to the root of why the current state of affairs at the job are not turning results and how minds and culture can be aligned properly. It's a top down training principal where executive leadership coaching is at the crux of the training. Corporate trainers today, whose job it is to train today's young businessmen and women to becom... more...

Business » Communication » Training | By Andrew Whiteman @ Friday, 12th October 2007 @ 3:28 AM

One of the chief benefits of booking on-site (in-house) training, as opposed to sending your people off to a training centre to attend a pubic course, is that the training can be customised to suit the specific needs of your organisation. When booking on-site training courses, be sure to make this clear to the training company and brief them fully on your requirements. Produce a list of key topics that need to be covered after discussing the matter with the people who will be attending th... more...

Business » Communication » Training | By Paul Sutherland @ Thursday, 11th October 2007 @ 5:33 PM

This may come as a shock to a lot of business owners but it is true! Most training does not work! Some companies spend hundreds, thousands and even millions of pounds or dollars on training programs that simply don't produce a consistent return on investment. Why? Well, it's not that the training courses or seminars themselves are not any good. In 30 years of being involved in sales and marketing in one way or another I have seen "the good" "the bad" and... more...

Business » Communication » Training | By Randy Gilbert @ Wednesday, 10th October 2007 @ 10:33 AM

Advances in technology and cultural responses to it mean that more people want to work from home and more companies want to outsource. Here are just a few examples of opportunities for companies in taking advantage of virtual workers: reduced overhead costs, higher quality workers not available locally, often higher productivity per hour. Opportunities for the telecommuter: comfortable work setting, more flexible schedule, less watercooler distractions, and no travel time or stre... more...

Business » Communication » Training | By Shaun Parker @ Tuesday, 9th October 2007 @ 2:31 AM

Training has always had the same problems facing it, the main one being time constraints. Organisations have recognised that personal development is needed to get the best out of employees to make them more efficient, however taking people out of work proves costly. This puts many people off developing their staff, which if left can lead to irreversible damage to an organisation. In todays training market, there is a range of training methods available. For example, bespoke training, read... more...

Business » Communication » Training | By Greg Giesen @ Thursday, 26th July 2007 @ 8:03 PM

We have come to know a lot about employee motivation. We know that the ultimate responsibility for motivating employees lies within the individual employee. We know that both the meaningfulness of the work and the work environment itself can have a sizable impact on employee motivation. We know that intrinsic rewards and motivators tend to have a much longer lifespan for employees than extrinsic rewards and motivators. And, we know that what motivates one employee will not necessarily motivat... more...

Business » Communication » Training | By Greg Giesen @ Thursday, 26th July 2007 @ 8:03 PM

All too often organizations cry out for what I call the quick fix. You know the scenario: two employees not getting along, probably personality differences, not real receptive to previous internal interventions, etc., so the organization decides to bring in outside help to fix the problem. Sound familiar? I call it the quick fix because the conflict between the two employees may also be a symptom of a much larger organizational problem, or, as I like to call it, a system malfunction. In ... more...

Business » Communication » Training | By Cathy Warschaw @ Wednesday, 25th July 2007 @ 7:12 PM

If you are a baseball fan, then you are familiar with the 6-4-3 double play. The shortstop fields the ball, tosses it to the second baseman who tosses it to the first baseman. But what if the shortstop decides only to toss it to the first baseman? Or what if the second baseman refuses to catch the ball? Few situations illustrate the importance of teamwork as well as a sports metaphor. And in baseball, all nine members of the team must work together to be successful. Teamwork in a dental o... more...

Business » Communication » Training | By Amy Nutt @ Monday, 25th June 2007 @ 11:06 AM

Q The real question is - how long will your audience pay attention? A In business, or business presentations, timing is everything, according to Christina Kaya, who heads Kayaco Seminars, specializing in communication skills development for business. Holding the attention of your listeners for the duration of a presentation is easy when you understand that there are predictable patterns in the way people pay attention. Speakers who know how to work with these attention patterns can hold t... more...

Business » Communication » Training | By Amy Nutt @ Wednesday, 20th June 2007 @ 6:00 AM

There is no argument that today's executive is effective to the degree that he or she is able to communicate with other people. The executive has to be able to speak to other people--one-on-one or one-on-many--in terms other people appreciate, in ways that move and motivate them, and in words and tones that are credible and non-menacing. The "exec" must present himself or herself as a role model, as well as convey the message of the corporation, company, or department. <... more...

Business » Communication » Training | By Amy Nutt @ Monday, 18th June 2007 @ 6:46 PM

Canadians are increasingly part of a global world. Canada itself is a fascinating mix of different cultures and ethnic backgrounds. This diversity brings a richness that offers opportunities for both occupational and personal growth. It also brings substantial challenges, particularly as it relates to communication. Everything changes when you work with someone from a different culture: how you say hello, what is appropriate to talk about, how you shake hands, how you give or take an order, what... more...

Business » Communication » Training | By Randy Gilbert @ Tuesday, 5th June 2007 @ 12:06 PM

Advances in technology and cultural responses to it mean that more people want to work from home and more companies want to outsource. Here are just a few examples of opportunities for companies in taking advantage of virtual workers: reduced overhead costs, higher quality workers not available locally, often higher productivity per hour. Opportunities for the telecommuter: comfortable work setting, more flexible schedule, less watercooler distractions, and no travel time or stre... more...

Business » Communication » Training | By Gordon Lee @ Wednesday, 23rd May 2007 @ 2:25 AM

Most people are reactive in their nature, which means that they travel along blindly in life with no specific goals and roam around in any old direction that life takes them. Reactive people are often suddenly distracted by the latest things and are drawn like a moth to a flame to them, until the next biggest distraction comes along that is. There is nothing really wrong with living your life this way, unless your aim in life is to do more than just jump from distraction to distraction a... more...

Business » Communication » Training | By Richard Reichmann @ Wednesday, 25th April 2007 @ 11:40 AM

As with any other new product or service, people are skeptical about trying them. They want to wait until more people they actually know personally have tried a particular device and can give them some information. The same is true of businesses, especially small businesses that do not have the funds to take huge risks. As a result, it has taken many years of research and development for the concept of the Teleseminar to really catch on. Of course, it also required the cooperatio... more...