Communication Articles

Business » Communication | By Randy Siegel @ Tuesday, 21st March 2006 @ 11:56 PM

Years ago, the Carnegie Institute of Technology analyzed the records of ten thousand people and concluded that while fifteen percent of success is due to training, intelligence, and skill, eighty-five percent of success is based upon the ability to influence people. Despite what some may tell you, there is no secret to influencing others. The key to winning people over is our willingness and ability to help protect and build their ego. Through my work with hundreds of successful business... more...

Business » Communication | By Gerri D Smith @ Thursday, 2nd March 2006 @ 9:26 AM

"To succeed, planning alone is insufficient. One must improve as well." - Isaac Asimov No matter what your goal is in life, be it a professional secretary or the leader of an important association; a creative arts designer, or the owner of a large corporation, as a total person, you must always strive for improvement. For greater career or business enrichment, there are two aspirations that are worthy of attaining. One is effective communication; the other is a positive self-im... more...

Business » Communication | By Mark Meshulam @ Monday, 20th February 2006 @ 11:49 PM

Have you ever wanted to whip out the ol' Ouzi and teach a few dick-wipes a well deserved lesson? I know I have. In business, as in the rest of life, sometimes folks do things which display such abysmal stupidity or malice that they seem to be pleading for euthanasia. I have, on more than one occasion, wondered aloud if murder was still considered a crime in Illinois (the shooting-death rate in Chicago naturally gives rise to doubts on this point), and opined that the demonstrable imb... more...

Business » Communication | By Gregg Hall @ Saturday, 11th February 2006 @ 4:03 PM

If you remember the days of Atari and “Pong,” you probably also remember the personal computer’s first sound: beep. Yes, you are correct, in the early stages of computing, computers were only able to utter a beep. This sound was used as a warning to the user that something might be amiss. Later on, technicians were able to toy with the length and frequency of the beep, thus creating a bit more variety to the listener. Fast forwarding to today, special sound cards now enable computers t... more...

Business » Communication | By Laurie Weiss @ Friday, 3rd February 2006 @ 5:28 AM

You know how frustrated you feel when you're in a one-sided conversation, you have something important to say, and you just can't seem to get through. In a conversation power play, it is assumed that if someone can successfully avoid responding to you, he or she wins. You are supposed to fold your tent and silently steal away-or the modern equivalent, just shut up and listen and act as if the most powerful person in control. If you stay quiet, you agree and she wins. <... more...

Business » Communication | By Chileshe Mwape @ Saturday, 28th January 2006 @ 9:50 AM

1. Increase the life span of your cell phone and battery by following the manufacturer’s directions for using the phone and charging the battery. 2. Do not use incompatible cell phone batteries and chargers. Some Web sites and second-hand dealers, not associated with reputable manufacturers and carriers, might be selling incompatible or even counterfeit batteries and chargers. 3. You should purchase manufacturer or carrier recommended products and accessories wherever possible. I... more...

Business » Communication | By John Neyman, Jr. @ Friday, 27th January 2006 @ 4:30 AM

You have joined a great business and you want to create a downline to make it a success. Or you have found something that you believe will interest a good majority of the web users. You make your decision to begin a mass emailing campaign. Have you got what it takes to write an email and get the replies flying in? Most of us send out emails almost every day we do it so often with out even thinking about it, as a result they are often written and sent out less than perfect and fai... more...

Business » Communication | By Laurie Weiss @ Thursday, 26th January 2006 @ 11:00 PM

Some people need to be right whether they are or not. No matter what you say to them about a problem, they can explain... Why they couldn't help making a mistake... Why they are not to blame because they meant well... Why it's your fault that they made the mistake.... They're so defensive, it's a real challenge to get them toaddress any problem. David, an engineer who leads a team of prickly Ph.D. researchers, sidesteps this defensiveness, and... more...

Business » Communication | By Mark Meshulam @ Wednesday, 25th January 2006 @ 9:23 AM

We all go nuts sometimes. Even someone as sublimely well balanced as myself goes off the deep end once in a while. When this happens, the bizarre behavior of the suddenly wacko can bring damage to themselves, their business relationships, and yes, even their furniture. Why do we go bananas? Sometimes we allow frustrations to accumulate without releases such as "talking it through", physical activity or masturbation until we boil over. Sometimes a situation pushes a b... more...

Business » Communication | By Jon Butt @ Wednesday, 25th January 2006 @ 7:50 AM

Are you tired of looking for good quality videoconference carts? What are they, you ask? There is really no need to explain video conferencing carts – they are furniture built to hold video conferencing equipment. Video conferencing carts come in a variety of designs to suit different purposes. Surprisingly, there is nothing special about their construction. At times, they even look like ordinary shelves or cabinets with wheels. Video Conferencing Carts - Go By Function Cho... more...

Business » Communication | By Quentin Brown @ Wednesday, 25th January 2006 @ 7:27 AM

When you saw this heading you possibly thought of real estate or search engine placement. While this is very applicable to these two systems I want to take you a little deeper into the concept of positioning yourself for success online. Position is really a life skill with its own set of stratergies and skills. Position: A place or location. A strategic area occupied by members of a force. An advantageous place or location. A point of view or attitude on a certain question. ... more...

Business » Communication | By Trevor Mulholland @ Wednesday, 25th January 2006 @ 6:31 AM

The call center represents your first line of communication with customers and potential customers. Whether you choose to outsource this service or to establish an in-company call center, this is one area in which quality is paramount and cannot be compromised. Clients’ questions and concerns need to be dealt with courteously and effectively, and sales calls require careful handling - as some members of the public have grown wary of unsolicited calls due to the sheer bulk of such calls that they... more...

Business » Communication | By Ewen Chia @ Wednesday, 25th January 2006 @ 5:39 AM

They’re not really the greatest invention of the recent century. To claim such would be an unbelievable hyperbole. But barcode readers have attained, and kept, their place as indispensable tools for many businesses the world over. Though the world in general may not have been evolutionized by their introduction to several industries, barcode readers have made quite a fortune for benefiting enterprises and barcode reader manufacturers alike. Indeed, barcode reader manufacturers hav... more...

Business » Communication | By Jon Butt @ Wednesday, 25th January 2006 @ 2:35 AM

One of the most talked about communications tools of today, VoIP (Voice Over Internet Protocol) makes it possible for you to make a call from anyplace so long as you have a broadband connection, making it well-suited for traveling. Teleconference VoIP software can make a teleconference more productive and run more smoothly, as the software has features that will provide teleconference participants with more flexibility and interactivity. VoIP web conferencing may also be among the featur... more...

Business » Communication | By James Hunt @ Tuesday, 24th January 2006 @ 8:58 AM

Document management is essential in the running of any business today. This is true for both online companies, and brick and mortar companies. If your break down the components that make up the communication of a company you’ll see that documents are at the forefront. Whether these are paper documents, or documents in the form of email and Word documents, they all need to be sorted and managed so that the process of record keeping is as smooth and precise as possible. Without a paper trail o... more...

Business » Communication | By Keith Longmire @ Tuesday, 24th January 2006 @ 7:57 AM

The Blackberry has had things pretty much its own way in delivering portable, on-demand email services. Until now. The launch of the Intelligent Diary is set to make Blackberry users sit up and take notice. "The Blackberry has started the process of freeing people from their desktop", says Mike Smith, sales director at Intelligent Diary. "But sending and receiving emails on the move is only a small part of a busy manager’s life. For true executive freedom you need more and... more...

Business » Communication | By David Arnold Livingston @ Tuesday, 24th January 2006 @ 2:36 AM

Who hasn’t heard about the internet? No one! Unless, of course, you have been living in a cave for the past decade! The internet is the crowning achievement of the Information Age (which is what we call this age we live in). It has completely revolutionized how we communicate and how we live. But what exactly is this thing we call the internet? In a nutshell, the internet is the interconnection of computers around the world. It allows users of these computers to communicate in a var... more...

Business » Communication | By Robin Chandler @

The current trend is for an increase in coaching and mentoring in the workplace. Coaching and mentoring, whether on an executive level or for overall staff, are increasingly being recognised as important in employee development. It is acknowledged by senior management in many organisations that their company will thrive if they offer some form of coaching and mentoring to their staff. We are particularly aware at how much this trend for coaching and mentoring has grown in the UK, a... more...

Business » Communication | By Trevor Mulholland @

Unlike outbound call centers, inbound centers are there to field calls from existing and potential clients. This means that their quality of communication is, perhaps, even more important than that of outbound call centers, where agents initiate contact with potential clients. If a client is the one to phone the call center, one thing is certain from the very outset: that client needs help or information that the agent must be able to supply. Ideally, the client's query can be answered by t... more...

Business » Communication | By Chris Marlow @

How disciplined are you? If you’re like most freelancers, you love the “time freedom” of your lifestyle. No more punching a time clock or being chained to a desk. No more “hanging up quickly” when the boss walks by. As a freelancer those days are gone forever...but one quickly learns that in order to make a great living as a copywriter, you’re now the “boss” to whom you must be accountable! It’s ironic, to be sure. And as you strive for higher and higher income and greater a... more...